Sr. Technical Assistance Provider

Heather is a Senior Technical Assistance Provider in the Housing and Community Development practice area, working alongside communities to prevent and end homelessness. They provide training and technical assistance to communities so that their homeless response systems are accessible, racially equitable, trauma-informed, and effective in permanently housing community members.

Heather is a licensed social worker and systems change advocate with over 15 years of professional experience in non-profit anti-violence work and housing and homelessness programs. Their experiences include work as a case manager in a shelter for women and children as well as in a permanent supportive housing program; running a community-based domestic violence program and a neighborhood food shelf; registering young voters; and doing policy research around domestic violence and sexual assault. Prior to working for Cloudburst, they worked in a funding intermediary and systems change organization serving the state of Minnesota, where they were the lead on all Permanent Supportive Housing and Coordinated Entry Supportive Services programs serving the Minneapolis-St. Paul seven-county metro area, including program development, training and technical assistance, contracting and compliance, and active involvement in state and local homeless planning initiatives. They have a deep understanding of HUD Continuums of Care (CoC) – in theory, policy, and practice – and extensive experience navigating the challenges and opportunities of cross-sector collaboration.

Heather completed Master of Public Policy and Master of Social Work degrees at the University of Minnesota – Twin Cities.